This module will give participants intercultural communication skills to better understand and be better understood, improvement of cross-cultural management skills and the ability to mitigate the risk of intercultural misunderstanding.
Learning Outcomes
On completion of this module leaders will:
Understand and explain what cultural adaptability is and the dimensions of cultural adaptability
Understand the benefits of cultural adaptability and the business case for cultural adaptability
Link cultural adaptability to other critical leadership behaviours : Collaboration and harnessing diversity,
Know your cultural adaptability profile
Identify barriers and inhibitors to cultural adaptability
Apply practices to develop cultural adaptability
Course format & length
Self- paced learning, approximately 3 hours of learning content
